Agentic commerce is managed here.
Give your agent the knowledge of your business.
Validate every answer before your customers do.
Activate the right agent at every step.
Turn conversations into decisions.
From knowledge to insight, Humind gives you control over every stage of your AI agents’ lifecycle.
Continuously improve Humind in four steps.
1. Train
Connect your e-commerce catalog and content to train an AI shopping agent that understands your products and brand.
- Catalog, pages and documents come together
- Knowledge always stays current
- Your brand voice and rules are respected
ProductAvailableInventory
POLO IRISYes24
POLO AZUREYes20
POLO IVORYYes16View all productsarrow_forward
inventory_21 079productscategory64collectionsstorefront12stores
2. Test
Test your e-commerce AI agent against real customer questions before it goes live.
- Realistic questions are generated automatically
- Answers are evaluated in batches
- Every scenario can be replayed in the playground
POLO IRIS›POLO AZURE›POLO IVORY›POLO IRISSelected productWhich polo works for smart casual?
Here are three polos that match what you are looking for.
3. Deploy
Turn your e-commerce site into an agentic storefront with an AI shopping agent across product pages and buying journeys.
- Chat installs on your website
- Shopify and your tools connect simply
- AI widgets activate in the right place
4. Analyze
Analyze customer conversations to continuously improve your AI agent, content, product discovery and e-commerce conversion.
- Knowledge gaps become clear
- Intent and topics are grouped together
- Improvement opportunities are prioritized
Questions answered97%
ProductAvailableInventory
POLO IRISYes24POLO AZUREYes20POLO IVORYYes16View all productsarrow_forward
inventory_21 079productscategory64collectionsstorefront12stores
And much more
Everything you need to manage your AI agent from one place.
Connected catalog
Products, variants, collections and promotions.
All your knowledge
Web pages, documents and internal content.
Guidance and rules
Set the voice, answers and actions.
Batch testing
Check hundreds of questions at once.
Playground
Try every scenario before publishing it.
Sales channels
Website, Shopify and HTML integrations.
AI widgets
Chat, product questions, quizzes and discovery.
Topic analysis
See what your customers are really looking for.
Gaps to close
Find the content and actions that need improvement.
Turn customer questions into market insights
Every conversation reveals what your customers look for and cannot find. Humind turns it into insights your teams can act on.
Customer Intent Mapping
A dynamic topic map that segments your audience by their real concerns: use cases, constraints, buying criteria and recurring objections.
Learn more arrow_forwardProduct Friction Tracking
Spot the products and pages that spark the most questions. You see exactly where your content falls short and where customers need reassurance before buying.
Learn more arrow_forward
Master your market trends
Access a real-time dashboard of your most-asked questions. Identify emerging trends and new expectations to stay ahead of your customers.
Learn more arrow_forward Catalog synchronization
Your catalog, always current.
On Shopify, synchronization is automatic. On any other stack, use our documented API.
Install the Humind app
Your catalog is imported
Changes stay synchronized through webhooks
Customer stories 
What our customers say.
La Chaise Longue
"I’ve been using Humind for a little over three months now. I’m very satisfied with this solution, which guides my customers in their purchasing journey. I was looking for an effective conversational solution that could easily integrate with my website — mission accomplished. I’m lucky to be able to regularly talk with the team, follow the product’s evolution, and work with them to offer the best possible experience to my customers. I’m looking forward to seeing the results during my peak season!"
Jonathan GotheilE-commerce Director
Puressentiel
"Humind’s AI assistant answers our visitors’ questions with great accuracy while strictly following our guidelines. This helps us improve both our conversion rate and average basket value, while collecting valuable consumer insights about our products. An indispensable tool on our Shopify stores."
Jérôme SutterDeputy CEO
900.care
"Humind quickly became an essential part of 900.care: we’ve seen a significant increase in conversions, while offering a smoother and more engaging customer experience. Dan and Alexis are responsive, flexible, and iterate at an impressive pace to adapt to our needs. We’re also learning a lot from visitors who aren’t (yet) customers, thanks to the ability to analyze and tag conversations. Excited to move faster and go further with Humind."
Pierre RaccagliaProduct
Electron Libre
"Humind's AI has transformed our customer acquisition strategy. Not only does it guide customers through our streetwear collections, but it also collects valuable insights about their preferences. We've increased our average basket size by 35% and our engagement rate by 85%."
Hugo MatteiFounder
Agentic commerce frequently asked questions
What do I need to give Humind?
Two things to sync. Your catalog first: products, collections, promotions, stores, through Shopify or our API. Then your knowledge base: web pages and blog posts collected automatically, text snippets, PDFs, or your helpdesk such as Gorgias and Zendesk.
How do I spot missing information?
Humind finds the gaps on its own: first during testing, before you go live, then in every conversation. Each gap shows up in a simple interface where you fill in the data in a few clicks. The longer the agent runs on your site, the sharper it gets.
How long does training take?
We made training as simple as possible: you connect your sources, Humind does the rest. Expect anywhere from a few minutes to a few hours depending on the size of your catalog and the volume of knowledge.
When do I start learning from my customers?
Every message and every conversation is analyzed, so the first insights land with your very first conversation. For a critical mass you can really act on, count on three weeks to two months of traffic.
Is Humind a fit for large enterprises?
Yes. A dedicated plan covers the strictest compliance requirements: SSO with Microsoft Entra ID, data hosted in France, granular roles and access control. Our teams support the alignment with your internal policies.
Can I test answers before deploying the agent?
Yes. The playground lets you replay real scenarios, while batch testing checks many questions before launch. This helps you verify answer accuracy, brand voice and the rules given to the agent.
